{"id":36732,"date":"2026-04-18T05:14:37","date_gmt":"2026-04-17T21:14:37","guid":{"rendered":"https:\/\/www.xiazhi.co\/?p=36732"},"modified":"2026-04-18T05:14:39","modified_gmt":"2026-04-17T21:14:39","slug":"top-10-crm-requirement-for-cxo-2026","status":"publish","type":"post","link":"https:\/\/www.xiazhi.co\/en\/top-10-crm-requirement-for-cxo-2026\/","title":{"rendered":"2026\u5e74\u4f01\u4e1a\u9ad8\u7ba1\u768410\u4e2aCRM\u9700\u6c42"},"content":{"rendered":"<p>\u6309 2026 \u5e74\u4f01\u4e1a\u8001\u677f\uff08CEO \/ \u603b\u7ecf\u7406 \/ \u4e1a\u52a1\u8d1f\u8d23\u4eba\uff09\u7684\u771f\u5b9e\u89c6\u89d2\uff0c<strong>CRM \u6700\u5927\u7684 10 \u4e2a\u9700\u6c42<\/strong>\uff08\u6309\u4f18\u5148\u7ea7\u6392\u5e8f\uff09\uff1a<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>\u5ba2\u6237\u8d44\u4ea7\u5316\uff1a\u5ba2\u6237\u4e0d\u8ddf\u4eba\u8d70\uff0c\u5c5e\u4e8e\u516c\u53f8<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u628a\u5ba2\u6237\u8d44\u6599\u3001\u8ddf\u8fdb\u8bb0\u5f55\u3001\u5408\u540c\u3001\u6c9f\u901a\u5386\u53f2<strong>\u5168\u6c89\u6dc0\u5728\u7cfb\u7edf<\/strong><\/li>\n\n\n\n<li>\u9500\u552e\u79bb\u804c \/ \u6362\u5c97\uff0c<strong>\u5ba2\u6237\u5b8c\u6574\u4ea4\u63a5\u3001\u4e0d\u6d41\u5931\u3001\u4e0d\u4e2d\u65ad<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u6700\u75db\uff1a<strong>\u9632\u6b62\u98de\u5355\u3001\u79c1\u5355\u3001\u5ba2\u6237\u88ab\u5e26\u8d70<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>\u9500\u552e\u8fc7\u7a0b\u900f\u660e\u3001\u53ef\u7ba1\u63a7\u3001\u53ef\u590d\u5236<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u6e05\u6670\u770b\u5230\uff1a<strong>\u6bcf\u4e2a\u5ba2\u6237 \/ \u5546\u673a\u5230\u54ea\u4e00\u6b65\u3001\u5361\u5728\u54ea\u3001\u8c01\u8d1f\u8d23<\/strong><\/li>\n\n\n\n<li>\u6807\u51c6\u5316\u9500\u552e\u6f0f\u6597\uff08\u7ebf\u7d22\u2192\u5546\u673a\u2192\u62a5\u4ef7\u2192\u5408\u540c\u2192\u56de\u6b3e\uff09<\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u8fc7\u7a0b\u53ef\u63a7\u3001\u7ed3\u679c\u53ef\u9884\u6d4b\u3001\u65b0\u4eba\u5feb\u901f\u4e0a\u624b<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>\u5b9e\u65f6\u6570\u636e\u4eea\u8868\u76d8\uff1a\u4e00\u773c\u770b\u61c2\u7ecf\u8425\u72b6\u51b5<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u81ea\u52a8\u62a5\u8868\uff1a<strong>\u4e1a\u7ee9\u3001\u8f6c\u5316\u7387\u3001\u6e20\u9053 ROI\u3001\u56de\u6b3e\u3001\u4e22\u5355\u539f\u56e0<\/strong><\/li>\n\n\n\n<li>\u4e0d\u7528\u95ee\u4eba\u3001\u4e0d\u7528\u7b49 Excel\uff1a<strong>\u624b\u673a\u968f\u65f6\u770b\u771f\u5b9e\u6570\u636e<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u6570\u636e\u9a71\u52a8\u51b3\u7b56\uff0c\u4e0d\u62cd\u8111\u888b<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>\u9500\u552e\u9884\u6d4b\uff1a\u77e5\u9053\u4e0b\u4e2a\u6708 \/ \u5b63\u5ea6\u80fd\u8d5a\u591a\u5c11<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u57fa\u4e8e\u6f0f\u6597\u3001\u5386\u53f2\u3001\u8fdb\u5ea6<strong>\u81ea\u52a8\u9884\u6d4b\u8425\u6536\u3001\u56de\u6b3e<\/strong><\/li>\n\n\n\n<li>\u8bc6\u522b<strong>\u5927\u5355\u98ce\u9669\u3001\u7f3a\u53e3\u3001\u9700\u8981\u8865\u591a\u5c11\u7ebf\u7d22<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u5fc3\u91cc\u6709\u5e95\u3001\u80fd\u63d0\u524d\u8c03\u914d\u8d44\u6e90<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>\u5e02\u573a\u6295\u5165\u53ef\u8861\u91cf\uff1a\u77e5\u9053\u54ea\u7c7b\u5e7f\u544a\u6700\u8d5a\u94b1<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5168\u6e20\u9053\u7ebf\u7d22\uff08\u7ebf\u4e0a \/ \u5c55\u4f1a \/ \u8f6c\u4ecb\u7ecd\uff09<strong>\u6765\u6e90\u8ffd\u8e2a\u3001\u8f6c\u5316\u7387\u3001ROI<\/strong><\/li>\n\n\n\n<li>\u81ea\u52a8\u7b97\uff1a<strong>\u54ea\u4e2a\u6e20\u9053\u83b7\u5ba2\u6210\u672c\u6700\u4f4e\u3001\u6700\u503c\u5f97\u52a0\u9884\u7b97<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u4e0d\u6d6a\u8d39\u5e7f\u544a\u8d39\u3001\u6bcf\u4e00\u5206\u94b1\u7b97\u56de\u62a5<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>\u63d0\u5347\u4eba\u6548\uff1a\u5c11\u4eba\u3001\u591a\u529e\u4e8b\u3001\u5c11\u586b\u8868<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u81ea\u52a8\u5206\u914d\u7ebf\u7d22\u3001\u81ea\u52a8\u63d0\u9192\u3001\u81ea\u52a8\u67e5\u91cd\u3001\u81ea\u52a8\u751f\u6210\u5355\u636e<\/li>\n\n\n\n<li>AI \u81ea\u52a8\u5f55\u5165\u3001\u81ea\u52a8\u603b\u7ed3\u901a\u8bdd \/ \u5fae\u4fe1\u3001<strong>\u51cf\u5c11\u9500\u552e\u586b\u8868\u65f6\u95f4<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u9500\u552e\u591a\u8c08\u5ba2\u6237\u3001\u5c11\u505a\u6742\u4e8b<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>\u5168\u94fe\u8def\u6253\u901a\uff1aCRM \u4e0e ERP \/ \u8d22\u52a1 \/ \u552e\u540e\u4e0d\u5b64\u5c9b<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5408\u540c\u2192\u56de\u6b3e\u2192\u53d1\u7968\u2192\u5e93\u5b58\u2192\u751f\u4ea7<strong>\u81ea\u52a8\u8054\u52a8<\/strong><\/li>\n\n\n\n<li>\u8de8\u90e8\u95e8\uff08\u9500\u552e \/ \u8d22\u52a1 \/ \u552e\u540e\uff09<strong>\u6570\u636e\u4e00\u81f4\u3001\u4e0d\u7528\u91cd\u590d\u5f55<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u4e00\u5957\u7cfb\u7edf\u770b\u5168\u4e1a\u52a1\uff0c\u6ca1\u6709\u4fe1\u606f\u58c1\u5792<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>\u8001\u5ba2\u6237\u589e\u503c\uff1a\u63d0\u5347\u590d\u8d2d\u3001\u8f6c\u4ecb\u7ecd\u3001\u964d\u4f4e\u6d41\u5931<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5ba2\u6237\u5206\u5c42\uff08RFM\uff09\u3001<strong>\u6d41\u5931\u9884\u8b66\u3001\u81ea\u52a8\u5524\u9192\u3001\u4ea4\u53c9\u9500\u552e<\/strong><\/li>\n\n\n\n<li>\u552e\u540e \/ \u670d\u52a1\u95ed\u73af\u3001\u63d0\u5347\u6ee1\u610f\u5ea6\u3001<strong>\u5ef6\u957f\u751f\u547d\u5468\u671f\u4ef7\u503c<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u5b58\u91cf\u53d8\u589e\u91cf\uff0c\u6bd4\u65b0\u5ba2\u66f4\u8d5a\u94b1<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9. <strong>\u79fb\u52a8\u5316\u3001\u8f7b\u91cf\u5316\uff1a\u968f\u65f6\u968f\u5730\u80fd\u7528\u3001\u597d\u4e0a\u624b<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u624b\u673a App \u5b8c\u6574\u53ef\u7528\uff1a<strong>\u5916\u52e4\u6253\u5361\u3001\u5f55\u5165\u3001\u67e5\u770b\u3001\u5ba1\u6279<\/strong><\/li>\n\n\n\n<li>\u754c\u9762\u7b80\u5355\u3001<strong>\u5458\u5de5 1-3 \u5929\u4f1a\u7528\u3001\u4e0d\u62b5\u89e6\u3001\u613f\u610f\u7528<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u7cfb\u7edf\u4e0d\u6298\u817e\u3001\u843d\u5730\u5feb\u3001\u89c1\u6548\u5feb<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10. <strong>AI \u8d4b\u80fd\uff1a\u667a\u80fd\u8f85\u52a9\u3001\u9884\u6d4b\u98ce\u9669\u3001\u81ea\u52a8\u7b56\u7565<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI<strong>\u81ea\u52a8\u8ddf\u5355\u5efa\u8bae\u3001\u98ce\u9669\u63d0\u9192\u3001\u6210\u4ea4\u6982\u7387\u3001\u8bdd\u672f\u63a8\u8350<\/strong><\/li>\n\n\n\n<li>\u81ea\u52a8\u5206\u6790\u4e22\u5355\u539f\u56e0\u3001<strong>\u4f18\u5316\u6d41\u7a0b\u3001\u63d0\u5347\u6574\u4f53\u80dc\u7387<\/strong><\/li>\n\n\n\n<li>\u8001\u677f\u8981\uff1a<strong>\u7cfb\u7edf\u4e0d\u4ec5\u7ba1\u8bb0\u5f55\uff0c\u8fd8\u80fd\u5e2e\u8d5a\u94b1\u3001\u5e2e\u907f\u5751<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e00\u53e5\u8bdd\u603b\u7ed3\u8001\u677f\u8981\u4ec0\u4e48<\/h3>\n\n\n\n<p><strong>\u4e0d\u53ea\u662f\u8981\u4e00\u4e2a<strong>CRM <\/strong>\u8f6f\u4ef6\uff0c\u662f \u201c\u53ef\u7ba1\u3001\u53ef\u63a7\u3001\u53ef\u9884\u6d4b\u3001\u53ef\u590d\u5236\u201d \u7684\u589e\u957f\u673a\u5668\uff1a\u7ba1\u4f4f\u5ba2\u6237\u3001\u7ba1\u4f4f\u9500\u552e\u3001\u7ba1\u4f4f\u94b1\u3001\u7ba1\u4f4f\u8fc7\u7a0b\uff0c\u7528\u6570\u636e\u9a71\u52a8\u589e\u957f\u3002<\/strong><\/p>\n<div class=\"pld-like-dislike-wrap pld-template-1\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"36732\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-up\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><div class=\"pld-dislike-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-dislike-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"36732\" data-trigger-type=\"dislike\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-down\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-dislike-count-wrap pld-count-wrap\">0<\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u6309 2026 \u5e74\u4f01\u4e1a\u8001\u677f\uff08CEO \/ \u603b\u7ecf\u7406 \/ \u4e1a\u52a1\u8d1f\u8d23\u4eba\uff09\u7684\u771f\u5b9e\u89c6\u89d2\uff0cCRM \u6700\u5927\u7684 10 \u4e2a\u9700\u6c42\uff08\u6309\u4f18\u5148 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-36732","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/36732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/comments?post=36732"}],"version-history":[{"count":1,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/36732\/revisions"}],"predecessor-version":[{"id":36733,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/36732\/revisions\/36733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media\/27248"}],"wp:attachment":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media?parent=36732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/categories?post=36732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/tags?post=36732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}