{"id":35038,"date":"2025-05-26T13:12:46","date_gmt":"2025-05-26T05:12:46","guid":{"rendered":"https:\/\/www.xiazhi.co\/?p=35038"},"modified":"2025-05-26T13:12:48","modified_gmt":"2025-05-26T05:12:48","slug":"email-to-salesforce","status":"publish","type":"post","link":"https:\/\/www.xiazhi.co\/en\/email-to-salesforce\/","title":{"rendered":"\u914d\u7f6e Email-To-Salesforce \u90ae\u4ef6\u96c6\u6210\u6307\u5357"},"content":{"rendered":"<p>\u5728\u672c\u8be6\u7ec6\u6307\u5357\u4e2d\uff0c\u6211\u4eec\u5c06\u5f15\u5bfc\u60a8\u5b8c\u6210\u914d\u7f6e\u7535\u5b50\u90ae\u4ef6\u5230 Salesforce \u7684\u91cd\u8981\u800c\u7b80\u5355\u7684\u6b65\u9aa4\u3002<\/p>\n\n\n\n<p>\u4e8b\u4e0d\u5b9c\u8fdf\uff0c\u8ba9\u6211\u4eec\u5f00\u59cb\u5427\uff01<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"toc-0\"><strong>\u5173\u4e8e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6<\/strong><\/h2>\n\n\n\n<p>\u987e\u540d\u601d\u4e49\uff0c\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u5bf9\u4e8e\u4f01\u4e1a\u7528\u4f5c\u5176\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406 \uff08CRM\uff09 \u5e73\u53f0\u7684\u4efb\u4f55\u7ec4\u7ec7\u90fd\u5f88\u6709\u4ef7\u503c\u3002\u5b83\u6709\u52a9\u4e8e\u7b80\u5316\u901a\u4fe1\u5e76\u5c06\u6240\u6709\u6570\u636e\u4fdd\u5b58\u5728\u4e00\u4e2a\u5730\u65b9\u3002<\/p>\n\n\n\n<p><strong>Email to Salesforce<\/strong>\u00a0\u662f\u4e00\u9879\u529f\u80fd\uff0c\u53ef\u8ba9\u60a8\u81ea\u52a8\u8bb0\u5f55\u4ece\u7b2c\u4e09\u65b9\u7535\u5b50\u90ae\u4ef6\u5e10\u6237\u53d1\u9001\u5230 Salesforce \u4e2d\u4efb\u4f55\u53ef\u7528\u8bb0\u5f55\u7684\u7535\u5b50\u90ae\u4ef6\u3002\u8fd9\u4e9b\u8bb0\u5f55\u5305\u62ec Lead \uff08\u6f5c\u5728\u5ba2\u6237\uff09\u3001Contact \uff08\u8054\u7cfb\u4eba\uff09\u3001Opportunity \uff08\u5546\u673a\uff09 \u7b49\u3002<\/p>\n\n\n\n<p>\u6709\u4e86\u8fd9\u4e2a\uff0c\u4f60\u53ef\u4ee5\u5728Salesforce\u4e2d\u8ddf\u8e2a\u6240\u6709\u7684\u7535\u5b50\u90ae\u4ef6\u901a\u4fe1\uff0c\u4f7f\u9500\u552e\u548c\u652f\u6301\u56e2\u961f\u80fd\u591f\u8f7b\u677e\u8ddf\u8e2a\u548c\u7ba1\u7406\u5ba2\u6237\u4e92\u52a8\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"toc-1\"><strong>\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u7684\u5148\u51b3\u6761\u4ef6\u662f\u4ec0\u4e48<\/strong><\/h2>\n\n\n\n<p><strong>\u8f6c\u5230\u8bbe\u7f6e\uff0c\u5728\u5feb\u901f\u67e5\u627e\u6846\u4e2d\u641c\u7d22\u201cEmail to Salesforce\u201d&gt;&gt;\u5355\u51fb\u7f16\u8f91&gt;&gt;Active\u3002<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Setup-1.jpg\" alt=\"\u8bbe\u7f6e 1\" class=\"wp-image-127963\"\/><\/figure>\n\n\n\n<p><strong>\u8bf7\u6ce8\u610f\uff1a<\/strong><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sales.email_my_email_2_sfdc_setup.htm&amp;type=5\" rel=\"noreferrer noopener\" target=\"_blank\">Email to Salesforce<\/a>&nbsp;\u5141\u8bb8\u60a8\u81ea\u52a8\u5c06\u4ece\u7b2c\u4e09\u65b9\u7535\u5b50\u90ae\u4ef6\u5e10\u6237\u53d1\u9001\u7684\u7535\u5b50\u90ae\u4ef6\u8bb0\u5f55\u4e3a Salesforce \u4e2d\u6f5c\u5728\u5ba2\u6237\u548c\u8054\u7cfb\u4eba\u8bb0\u5f55\u4e0a\u7684\u6d3b\u52a8\u3002<br>\u6fc0\u6d3b Email to Salesforce \u540e\uff0c\u7528\u6237\u53ef\u4ee5\u5bfc\u822a\u5230 My Email to Salesforce \u9875\u9762\u4ee5\u68c0\u7d22\u5176\u552f\u4e00\u5730\u5740\u5e76\u5b9a\u5236\u5176\u8bbe\u7f6e\u4ee5\u6ee1\u8db3\u5176\u9700\u6c42\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"toc-2\"><strong>\u914d\u7f6e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u7684\u5173\u952e\u6b65\u9aa4<\/strong><\/h2>\n\n\n\n<p><strong>\u6b65\u9aa41\uff1a<\/strong>\u60a8\u9700\u8981\u5355\u51fb\u4f4d\u4e8e\u53f3\u4e0a\u89d2\u7684\u4e2a\u4eba\u8d44\u6599\u56fe\u6807\uff08\u5728 Lightning Experience \u4e2d\uff09\uff0c\u7136\u540e\u5355\u51fb\u201c\u8bbe\u7f6e\u201d\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Key-Steps-to-Configure-Email-to-Salesforce-4-1.jpg\" alt=\"\u914d\u7f6e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u7684\u5173\u952e\u6b65\u9aa4\" class=\"wp-image-127964\"\/><\/figure>\n\n\n\n<p>\u73b0\u5728\uff0c\u60a8\u53ef\u4ee5\u5411 Experience Cloud \u7ad9\u70b9\u6dfb\u52a0\u4ee3\u7406\u4ee5\u4e0e\u5ba2\u6237\u4e92\u52a8\u3002<\/p>\n\n\n\n<p><strong>\u6b65\u9aa42\uff1a<\/strong>\u4e4b\u540e\uff0c\u5355\u51fb\u201c\u6211\u53d1\u9001\u7ed9 Salesforce \u7684\u7535\u5b50\u90ae\u4ef6\u201d\uff0c\u5982\u4e0b\u9762\u7684\u5c4f\u5e55\u622a\u56fe\u6240\u793a\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Email-to-salesforce.-1.jpg\" alt=\"\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u30021\" class=\"wp-image-127965\"\/><\/figure>\n\n\n\n<p><strong>\u6b65\u9aa43\uff1a<\/strong>\u70b9\u51fb\u201c\u6211\u7684\u7535\u5b50\u90ae\u4ef6\u5230 Salesforce\u201d\u540e\uff0c\u60a8\u5c06\u627e\u5230\u4e00\u4e2a\u201c\u7535\u5b50\u90ae\u4ef6\u5230 Salesforce \u5730\u5740\u201d\u3002\u6536\u5230\uff01<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Key-Steps-to-Configure-Email-to-Salesforce-5.jpg\" alt=\"\u914d\u7f6e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6 5 \u7684\u5173\u952e\u6b65\u9aa4\" class=\"wp-image-127966\"\/><\/figure>\n\n\n\n<p><strong>\u6b65\u9aa44\uff1a<\/strong>\u5217\u51fa\u60a8\u7528\u4e8e\u4e0e\u6f5c\u5728\u5ba2\u6237\u548c\u8054\u7cfb\u4eba\u901a\u4fe1\u7684\u6240\u6709\u7535\u5b50\u90ae\u4ef6\u5730\u5740\uff0c\u5e76\u7528\u9017\u53f7\u5206\u9694\u3002\u4ec5\u4ece\u6b64\u5904\u6307\u5b9a\u7684\u5730\u5740\u53d1\u9001\u7684\u7535\u5b50\u90ae\u4ef6\u5c06\u8bb0\u5f55\u5728\u5173\u8054\u8bb0\u5f55\u7684\u6d3b\u52a8\u5386\u53f2\u8bb0\u5f55\u4e2d\u3002<\/p>\n\n\n\n<p><strong>\u8bf7\u6ce8\u610f\uff1a<\/strong>\u5982\u679c\u60a8\u4f7f\u7528\u516c\u53f8\u63d0\u4f9b\u7684\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u6216\u7b2c\u4e09\u65b9\u7535\u5b50\u90ae\u4ef6\u5730\u5740\uff0c\u8bf7\u4f7f\u7528\u201c\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u201d\u5c06\u7535\u5b50\u90ae\u4ef6\u4fdd\u5b58\u4e3a Salesforce \u4e2d\u6f5c\u5728\u5ba2\u6237\u3001\u8054\u7cfb\u4eba\u3001\u4e1a\u52a1\u673a\u4f1a\u548c\u5176\u4ed6\u8bb0\u5f55\u7684\u6d3b\u52a8\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4ece\u201c\u6211\u7684\u53ef\u63a5\u53d7\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u201d\u4e2d\u6307\u5b9a\u7684\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u3002<\/li>\n\n\n\n<li>\u5bc6\u4ef6\u6284\u9001 \uff08BCC\uff09\uff1a\u5f53\u60a8\u53d1\u9001\u8981\u6dfb\u52a0\u5230 Salesforce \u8bb0\u5f55\u7684\u6d3b\u52a8\u5386\u53f2\u8bb0\u5f55\u7684\u7535\u5b50\u90ae\u4ef6\u65f6\uff0c\u201c\u7535\u5b50\u90ae\u4ef6\u5230 Salesforce \u5730\u5740\u201d\u3002<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Key-Steps-to-Configure-Email-to-Salesforce-6.jpg\" alt=\"\u914d\u7f6e\u5411 Salesforce 6 \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u7684\u5173\u952e\u6b65\u9aa4\" class=\"wp-image-127967\"\/><\/figure>\n\n\n\n<p><strong>\u7b2c 5 \u6b65\uff1a<\/strong>\u73b0\u5728\uff0c\u5355\u51fb\u201c\u4fdd\u5b58\u201d\u6309\u94ae\u3002<\/p>\n\n\n\n<p><strong>\u91cd\u8981\u63d0\u793a\uff1a<\/strong>\u60a8\u7684 Email-to-Salesforce \u5730\u5740\u4ec5\u63a5\u53d7\u6765\u81ea\u60a8\u5728\u6b64\u5904\u6307\u5b9a\u7684\u5730\u5740\u7684\u7535\u5b50\u90ae\u4ef6\u3002\u5982\u679c\u672a\u5217\u51fa\u7535\u5b50\u90ae\u4ef6\u5730\u5740\uff0c\u5219\u53d1\u9001\u5230\u60a8\u7684 Email-to-Salesforce \u5730\u5740\u7684\u4efb\u4f55\u7535\u5b50\u90ae\u4ef6\u90fd\u4e0d\u4f1a\u94fe\u63a5\u5230\u4efb\u4f55\u8bb0\u5f55\u3002<\/p>\n\n\n\n<p><strong>\u7b2c 6 \u6b65\uff1a<\/strong>\u60a8\u53ef\u4ee5\u4f7f\u7528\u6211\u53ef\u63a5\u53d7\u7684\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u4e0b\u5217\u51fa\u7684\u76f8\u540c\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u521b\u5efa\u8054\u7cfb\u4eba\u3002<\/p>\n\n\n\n<p><strong>\u7b2c 7 \u6b65\uff1a<\/strong>\u4ece\u7535\u5b50\u90ae\u4ef6\u5e10\u6237\u64b0\u5199\u7535\u5b50\u90ae\u4ef6\uff08\u4f8b\u5982 Gmail\uff09 \u4e2d\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5728 BCC \u5b57\u6bb5\u4e2d\u8f93\u5165\u53d1\u9001\u5230 Salesforce \u5730\u5740\u7684\u7535\u5b50\u90ae\u4ef6\u3002<\/li>\n\n\n\n<li>\u5728 TO \u548c CC \u5b57\u6bb5\u4e2d\u8f93\u5165\u6536\u4ef6\u4eba\u7684\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u3002<\/li>\n\n\n\n<li>\u73b0\u5728\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u3002<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Key-Steps-to-Configure-Email-to-Salesforce-7-1.jpg\" alt=\"\u914d\u7f6e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u7684\u5173\u952e\u6b65\u9aa4 7 1\" class=\"wp-image-127969\"\/><\/figure>\n\n\n\n<p><strong>\u7b2c 8 \u6b65\uff1a<\/strong>\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u540e\uff0c\u60a8\u53ef\u4ee5\u5728 Salesforce \u7684\u201c\u8bb0\u5f55\u76f8\u5173\u6d3b\u52a8\u201d\u8054\u7cfb\u4eba\u90e8\u5206\u8fdb\u884c\u68c0\u67e5\u3002\u4f8b\u5982\uff0c\u60a8\u5728 Salesforce \u4e2d\u4f7f\u7528\u76f8\u540c\u7684\u7535\u5b50\u90ae\u4ef6\u5730\u5740\uff08\u5728\u201c\u6211\u7684\u53ef\u63a5\u53d7\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u201d\u4e2d\u8bbe\u7f6e\uff09\u521b\u5efa\u4e86\u4e00\u4e2a\u8054\u7cfb\u4eba\u3002\u5728\u8fd9\u91cc\uff0c\u60a8\u53ef\u4ee5\u5728\u76f8\u5173\u6d3b\u52a8\u90e8\u5206\u627e\u5230\u8be5\u7535\u5b50\u90ae\u4ef6\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2025\/05\/Key-Steps-to-Configure-Email-to-Salesforce-8.jpg\" alt=\"\u914d\u7f6e\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6 8 \u7684\u5173\u952e\u6b65\u9aa4\" class=\"wp-image-127970\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u5c40\u9650\u6027\uff1a<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u5339\u914d\uff1a<\/strong>\u5f53 Email to Salesforce \u5904\u7406\u7535\u5b50\u90ae\u4ef6\u65f6\uff0c\u5b83\u6700\u591a\u53ef\u4ee5\u5339\u914d 50 \u4e2a\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u3002\u8fd9\u610f\u5473\u7740\uff0c\u5982\u679c\u7535\u5b50\u90ae\u4ef6\u7684\u201c\u6536\u4ef6\u4eba\u201d\u548c\u201c\u6284\u9001\u201d\u5b57\u6bb5\u4e2d\u7684\u552f\u4e00\u7535\u5b50\u90ae\u4ef6\u5730\u5740\u8d85\u8fc7 50 \u4e2a\uff0c\u5219 Email to Salesforce \u5c06\u4ec5\u8003\u8651\u524d 50 \u4e2a\u5730\u5740\u3002<\/li>\n\n\n\n<li><strong>\u7535\u5b50\u90ae\u4ef6\u6d3b\u52a8\u521b\u5efa\uff1a<\/strong>Email to Salesforce \u6700\u591a\u53ef\u4ee5\u4e3a\u5176\u6536\u5230\u7684\u6bcf\u5c01\u7535\u5b50\u90ae\u4ef6\u521b\u5efa 50 \u4e2a\u7535\u5b50\u90ae\u4ef6\u6d3b\u52a8\u3002\u8fd9\u610f\u5473\u7740\uff0c\u5982\u679c\u4e00\u5c01\u7535\u5b50\u90ae\u4ef6\u5305\u542b\u5927\u91cf\u76f8\u5173\u4f5c\u6216\u54cd\u5e94\uff0c\u5219\u53ea\u6709\u524d 50 \u4e2a\u5c06\u8bb0\u5f55\u4e3a\u5355\u72ec\u7684\u7535\u5b50\u90ae\u4ef6\u6d3b\u52a8\u3002<\/li>\n\n\n\n<li><strong>\u8054\u7cfb\u4eba\u5173\u8054\uff1a<\/strong>\u5bf9\u4e8e\u901a\u8fc7 Email to Salesforce \u521b\u5efa\u7684\u6bcf\u4e2a\u7535\u5b50\u90ae\u4ef6\u4efb\u52a1\uff0c\u5b83\u6700\u591a\u53ef\u4ee5\u94fe\u63a5 50 \u4e2a\u8054\u7cfb\u4eba\u3002\u5982\u679c\u4e0e\u7535\u5b50\u90ae\u4ef6\u5173\u8054\u7684\u8054\u7cfb\u4eba\u8d85\u8fc7 50 \u4e2a\uff0c\u5219\u53ea\u6709\u524d 50 \u4e2a\u8054\u7cfb\u4eba\u5c06\u94fe\u63a5\u5230\u4efb\u52a1\u8bb0\u5f55\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u5728\u4f7f\u7528\u201c\u5411 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u201d\u65f6\uff0c\u8bf7\u52a1\u5fc5\u7262\u8bb0\u8fd9\u4e9b\u9650\u5236\uff0c\u4ee5\u786e\u4fdd\u60a8\u7684\u7535\u5b50\u90ae\u4ef6\u76f8\u5173\u6d3b\u52a8\u5f97\u5230\u9002\u5f53\u8ddf\u8e2a\u5e76\u4e0e Salesforce \u4e2d\u7684\u76f8\u5173\u8bb0\u5f55\u76f8\u5173\u8054\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"toc-3\"><strong>\u7ed3\u675f\u8bed<\/strong><\/h2>\n\n\n\n<p>\u7535\u5b50\u90ae\u4ef6\u4e0e Salesforce \u7684\u96c6\u6210\u63d0\u4f9b\u4e86\u4e00\u79cd\u4fbf\u6377\u7684\u65b9\u6cd5\uff0c\u53ef\u4ee5\u7b80\u5316\u4e0e\u6f5c\u5728\u6f5c\u5728\u5ba2\u6237\u548c\u73b0\u6709\u8054\u7cfb\u4eba\u7684\u901a\u4fe1\u5e76\u76d1\u63a7\u4ea4\u4e92\u3002\u5f53\u60a8\u901a\u8fc7 Salesforce \u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u5e76\u5c06\u5176\u94fe\u63a5\u5230\u7279\u5b9a\u8bb0\u5f55\u65f6\uff0c\u60a8\u53ef\u4ee5\u4fdd\u7559\u8be6\u7ec6\u7684\u901a\u4fe1\u5386\u53f2\u8bb0\u5f55\u3002<\/p>\n\n\n\n<p><\/p>\n<div class=\"pld-like-dislike-wrap pld-template-1\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"35038\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-up\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><div class=\"pld-dislike-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-dislike-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"35038\" data-trigger-type=\"dislike\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-down\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-dislike-count-wrap pld-count-wrap\">0<\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u5728\u672c\u8be6\u7ec6\u6307\u5357\u4e2d\uff0c\u6211\u4eec\u5c06\u5f15\u5bfc\u60a8\u5b8c\u6210\u914d\u7f6e\u7535\u5b50\u90ae\u4ef6\u5230 Salesforce \u7684\u91cd\u8981\u800c\u7b80\u5355\u7684\u6b65\u9aa4\u3002 \u4e8b\u4e0d\u5b9c\u8fdf\uff0c\u8ba9\u6211\u4eec\u5f00 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