{"id":23523,"date":"2023-09-04T15:17:57","date_gmt":"2023-09-04T07:17:57","guid":{"rendered":"https:\/\/www.xiazhi.co\/?p=23523"},"modified":"2024-07-26T16:04:47","modified_gmt":"2024-07-26T08:04:47","slug":"10-common-operational-kpis","status":"publish","type":"post","link":"https:\/\/www.xiazhi.co\/en\/10-common-operational-kpis\/","title":{"rendered":"10 \u4e2a\u5e38\u89c1\u7684\u8fd0\u8425\u5173\u952e\u7ee9\u6548\u6307\u6807"},"content":{"rendered":"<p>\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\u662f\u53ef\u91cf\u5316\u7684\u4e1a\u52a1\u6307\u6807\uff0c\u7528\u4e8e\u8ddf\u8e2a\u548c\u8861\u91cf\u4f01\u4e1a\u5728\u5b9e\u73b0\u6218\u7565\u76ee\u6807\u65b9\u9762\u7684\u8fdb\u5c55\u3002\u5173\u952e\u7ee9\u6548\u6307\u6807\u4e0d\u4ec5\u4ec5\u662f\u6570\u5b57\uff0c\u5b83\u8fd8\u80fd\u8bf4\u660e\u4e00\u4e2a\u516c\u53f8\u7684\u4e1a\u7ee9\u5982\u4f55\u3002\u4e86\u89e3\u5173\u952e\u7ee9\u6548\u6307\u6807\u4e0e\u884c\u4e1a\u3001\u516c\u53f8\u751a\u81f3\u516c\u53f8\u5185\u4e0d\u540c\u90e8\u95e8\u7684\u5173\u7cfb\uff0c\u5bf9\u4e8e\u4efb\u4f55\u6210\u957f\u578b\u4f01\u4e1a\u6765\u8bf4\u90fd\u81f3\u5173\u91cd\u8981\u3002<\/p>\n\n\n\n<p>\u4f01\u4e1a\u9886\u5bfc\u8005\u8d8a\u6765\u8d8a\u610f\u8bc6\u5230\uff0c\u4ed6\u4eec\u53ef\u4ee5\u5229\u7528\u8fd9\u4e9b\u4fe1\u606f\u505a\u51fa\u66f4\u597d\u7684\u51b3\u7b56\u3002\u5982\u4eca\uff0c\u51b3\u7b56\u8005\u53ef\u83b7\u5f97\u7684\u4fe1\u606f\u91cf\u5de8\u5927\uff0c\u4e5f\u53ef\u80fd\u8ba9\u4eba\u5e94\u63a5\u4e0d\u6687\uff0c\u56e0\u6b64\u6211\u4eec\u5c06\u5176\u7f29\u51cf\u4e3a\u4e0e\u5927\u591a\u6570\u4f01\u4e1a\u76f8\u5173\u7684 20 \u4e2a\u5e7f\u6cdb\u4f7f\u7528\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807\u3002\u672c\u5546\u4e1a\u6307\u5357\u89e3\u91ca\u4e86\u5173\u952e\u7ee9\u6548\u6307\u6807\u7684\u91cd\u8981\u6027\u3001\u597d\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807\u7684\u7279\u5f81\uff0c\u5e76\u63d0\u4f9b\u4e86\u4e00\u4efd\u5e38\u7528\u7684\u8d22\u52a1\u548c\u8fd0\u8425\u5173\u952e\u7ee9\u6548\u6307\u6807\u5217\u8868\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ec0\u4e48\u662f\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\uff1f<\/h2>\n\n\n\n<p>\u5173\u952e\u7ee9\u6548\u6307\u6807\u662f\u6839\u636e\u516c\u53f8\u7684\u4e3b\u8981\u4e1a\u52a1\u76ee\u6807\u6765\u8861\u91cf\u516c\u53f8\u7684\u7ee9\u6548\u3002\u9ad8\u5c42\u6b21\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807\u4fa7\u91cd\u4e8e\u516c\u53f8\u7684\u6574\u4f53\u7ee9\u6548\uff0c\u800c\u4f4e\u5c42\u6b21\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807\u5219\u4fa7\u91cd\u4e8e\u90e8\u95e8\u6d41\u7a0b\u3001\u4ea7\u54c1\u548c\u751f\u4ea7\u7387\u3002\u516c\u53f8\u4e0d\u9700\u8981\u76d1\u63a7\u592a\u591a\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807\uff0c\u4e00\u822c\u4e0d\u8d85\u8fc7 10 \u4e2a\u3002\u6bd5\u7adf\uff0c\u4e8b\u65e0\u5de8\u7ec6\u7684\u8861\u91cf\u4f1a\u8ba9\u4eba\u770b\u4e0d\u6e05\u5bf9\u4f01\u4e1a\u6765\u8bf4\u6700\u91cd\u8981\u7684\u662f\u4ec0\u4e48\u3002<\/p>\n\n\n\n<p>\u5173\u952e\u7ee9\u6548\u6307\u6807\u6709\u8bb8\u591a\u4e0d\u540c\u7c7b\u578b\u3002\u8bb8\u591a\u4fa7\u91cd\u4e8e\u8d22\u52a1\u7ee9\u6548\u6307\u6807\uff0c\u5982\u6536\u5165\u589e\u957f\u7387\u548c\u51c0\u5229\u6da6\u7387\u3002\u53e6\u4e00\u4e9b\u5219\u5173\u6ce8\u5ba2\u6237\uff0c\u5982\u5ba2\u6237\u6ee1\u610f\u5ea6\u6216\u5ba2\u6237\u6d41\u5931\u7387\u3002\u6709\u4e9b\u5173\u952e\u7ee9\u6548\u6307\u6807\u8861\u91cf\u8fd0\u8425\u60c5\u51b5\uff0c\u5982\u4e0a\u5e02\u65f6\u95f4\u548c\u5e73\u5747\u8ba2\u5355\u5c65\u884c\u65f6\u95f4\uff0c\u800c\u53e6\u4e00\u4e9b\u5219\u4fa7\u91cd\u4e8e\u5458\u5de5\u6216\u4eba\u624d\u7ba1\u7406\u6307\u6807\uff0c\u5982\u5458\u5de5\u4fdd\u7559\u7387\u548c\u6d41\u5931\u7387\u3002<\/p>\n\n\n\n<p>\u5173\u952e\u7ee9\u6548\u6307\u6807\u5206\u4e3a\u4e24\u7c7b\uff1a\u9886\u5148\u6307\u6807\u548c\u6ede\u540e\u6307\u6807\u3002<br>\u9886\u5148\u6307\u6807\u9884\u6d4b\u672a\u6765\u53ef\u80fd\u53d1\u751f\u7684\u60c5\u51b5\uff0c\u4e3a\u4f01\u4e1a\u63d0\u4f9b\u76f8\u5e94\u51c6\u5907\u7684\u673a\u4f1a\u3002\u4f8b\u5982\uff0c\u4ea4\u6613\u89c4\u6a21\u6216\u5458\u5de5\u4eba\u6570\u7684\u589e\u52a0\u53ef\u80fd\u9884\u793a\u7740\u6536\u5165\u7684\u589e\u957f\u3002<br>\u6ede\u540e\u6307\u6807\u53cd\u6620\u8fc7\u53bb\u7684\u7ed3\u679c\uff0c\u8861\u91cf\u884c\u52a8\u7684\u540e\u679c\u3002\u6bcf\u6708\u7ecf\u5e38\u6027\u6536\u5165\u548c\u5458\u5de5\u6d41\u5931\u7387\u5c31\u662f\u8fd9\u7c7b\u5173\u952e\u7ee9\u6548\u6307\u6807\u7684\u4e24\u4e2a\u4f8b\u5b50\u3002\u6ede\u540e\u6307\u6807\u53ef\u4ee5\u63ed\u793a\u8d8b\u52bf\uff0c\u5e2e\u52a9\u516c\u53f8\u8bc4\u4f30\u8fdb\u5c55\uff0c\u5e76\u5f71\u54cd\u672a\u6765\u51b3\u7b56\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"641\" src=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-1024x641.png\" alt=\"\" class=\"wp-image-23519\" srcset=\"https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-1024x641.png 1024w, https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-900x564.png 900w, https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-200x125.png 200w, https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-768x481.png 768w, https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image-1536x962.png 1536w, https:\/\/static.xiazhi.co\/wp-content\/uploads\/2023\/09\/image.png 1742w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>\u9605\u8bfb\u66f4\u591a\uff1a<\/strong><a href=\"https:\/\/www.xiazhi.co\/en\/archives\/23534\/\">\u5982\u4f55\u4e3a\u4f01\u4e1a\u9009\u62e9\u6b63\u786e\u7684KPI<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10 \u4e2a\u8fd0\u8425\u5173\u952e\u7ee9\u6548\u6307\u6807<\/h2>\n\n\n\n<p>\u8fd0\u8425\u5173\u952e\u7ee9\u6548\u6307\u6807\u663e\u793a\u4e86\u4f01\u4e1a\u7684\u8fd0\u8425\u72b6\u51b5\u3002\u6539\u8fdb\u5185\u90e8\u4e1a\u52a1\u6d41\u7a0b\u548c\u6307\u6807\u53ef\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\uff0c\u8fd9\u5bf9\u6210\u957f\u578b\u4f01\u4e1a\u6765\u8bf4\u81f3\u5173\u91cd\u8981\u3002<\/p>\n\n\n\n<p><strong>1. \u5355\u4f4d\u6210\u672c\uff08Cost Per Unit\uff09<\/strong><br>\u5355\u4f4d\u6210\u672c\u662f\u6307\u516c\u53f8\u751f\u4ea7\u6216\u8d2d\u4e70\u5355\u4ef6\u4ea7\u54c1\u7684\u6210\u672c\u3002\u5b83\u6700\u9002\u7528\u4e8e\u751f\u4ea7\u6216\u9500\u552e\u5927\u91cf\u76f8\u540c\u4ea7\u54c1\u7684\u516c\u53f8\u3002\u4e86\u89e3\u5355\u4f4d\u6210\u672c\u6709\u52a9\u4e8e\u516c\u53f8\u4e86\u89e3\u5176\u751f\u4ea7\u7684\u4ea7\u54c1\u662f\u5426\u7b26\u5408\u6210\u672c\u6548\u76ca\u3001\u5982\u4f55\u4e3a\u4ea7\u54c1\u5b9a\u4ef7\u4ee5\u53ca\u4f55\u65f6\u5b9e\u73b0\u76c8\u5229\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u5355\u4f4d\u6210\u672c = { \uff08\u56fa\u5b9a\u6210\u672c\u603b\u989d + \u53ef\u53d8\u6210\u672c\u603b\u989d\uff09\\over \u751f\u4ea7\u5355\u4f4d\u6570\u91cf }<\/pre><\/div>\n\n\n\n<p><strong>2. \u51c6\u5907\u65f6\u95f4\uff08Lead Time\uff09<\/strong><br>\u51c6\u5907\u65f6\u95f4\u8861\u91cf\u7684\u662f\u4f9b\u5e94\u94fe\u6d41\u7a0b\u5f00\u59cb\u548c\u7ed3\u675f\u4e4b\u95f4\u6240\u7ecf\u8fc7\u7684\u65f6\u95f4\u3002\u8fd9\u53ef\u4ee5\u662f\u4f01\u4e1a\u4ece\u4f9b\u5e94\u5546\u5904\u8ba2\u8d2d\u4ea7\u54c1\u5230\u6536\u5230\u4ea7\u54c1\u4e4b\u95f4\u7684\u65f6\u95f4\uff0c\u4e5f\u53ef\u4ee5\u662f\u5ba2\u6237\u4e0b\u8ba2\u5355\u5230\u6536\u5230\u8ba2\u5355\u4e4b\u95f4\u7684\u65f6\u95f4\uff0c\u8fd8\u53ef\u4ee5\u662f\u751f\u4ea7\u6d41\u7a0b\u5f00\u59cb\u548c\u7ed3\u675f\u4e4b\u95f4\u7684\u65f6\u95f4\u3002<br>\u56e0\u6b64\uff0c\u8fd9\u4e00\u5173\u952e\u7ee9\u6548\u6307\u6807\u8861\u91cf\u7684\u662f\u6574\u4e2a\u4f9b\u5e94\u94fe\u6216\u5176\u4e2d\u67d0\u4e9b\u6b65\u9aa4\u7684\u6548\u7387\u3002\u51c6\u5907\u65f6\u95f4\u975e\u5e38\u91cd\u8981\uff0c\u56e0\u4e3a\u5b83\u51b3\u5b9a\u4e86\u516c\u53f8\u4e3a\u5b8c\u6210\u8ba2\u5355\u6240\u9700\u7684\u5e93\u5b58\u91cf\uff0c\u4ece\u800c\u5f71\u54cd\u5e93\u5b58\u53ef\u7528\u6027\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/p>\n\n\n\n<p>\u867d\u7136\u4e0b\u9762\u7684\u516c\u5f0f\u662f\u9488\u5bf9\u603b\u63d0\u524d\u671f\u7684\uff0c\u4f46\u53ef\u4ee5\u5f88\u5bb9\u6613\u5730\u8fdb\u884c\u8c03\u6574\uff0c\u4ee5\u8861\u91cf\u5ba2\u6237\u63d0\u524d\u671f\u3001\u4f9b\u5e94\u5546\u63d0\u524d\u671f\u6216\u751f\u4ea7\u63d0\u524d\u671f\u3002\u53e6\u5916\u8bf7\u6ce8\u610f\uff0c\u5236\u9020\u65f6\u95f4\u53ea\u9002\u7528\u4e8e\u81ea\u5df1\u751f\u4ea7\u4ea7\u54c1\u7684\u516c\u53f8\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u7d2f\u8ba1\u51c6\u5907\u65f6\u95f4 = \u91c7\u8d2d\u65f6\u95f4 + \u5236\u9020\u65f6\u95f4 + \u8fd0\u8f93\u65f6\u95f4<\/pre><\/div>\n\n\n\n<p><strong>3.\u73b0\u91d1\u8f6c\u6362\u5468\u671f\uff08Cash Conversion Cycle\uff09<\/strong><br>\u8fd9\u4e2a\u6307\u6807\u544a\u8bc9\u60a8\u4ece\u5411\u4f9b\u5e94\u5546\u652f\u4ed8\u6750\u6599\u6b3e\u5230\u5ba2\u6237\u4e3a\u6700\u7ec8\u6210\u54c1\u4ed8\u6b3e\u4e4b\u95f4\u7684\u65f6\u95f4\u957f\u5ea6\u3002\u4f60\u5e0c\u671b\u5468\u671f\u65f6\u95f4\u8d8a\u77ed\u8d8a\u597d\u3002\u8ddf\u8e2a\u8fd9\u4e00\u6307\u6807\u6709\u52a9\u4e8e\u627e\u51fa\u73b0\u91d1\u6d41\u95ee\u9898\u7684\u6f5c\u5728\u539f\u56e0\u3002\u867d\u7136\u8fd9\u4e00\u6307\u6807\u56e0\u9500\u552e\u4ea7\u54c1\u548c\u5ba2\u6237\u7fa4\u800c\u5f02\uff0c\u4f46\u4e00\u4e9b\u6548\u7387\u6700\u9ad8\u7684\u516c\u53f8\u7684\u73b0\u91d1\u8f6c\u6362\u5468\u671f\u5c11\u4e8e\u4e00\u4e2a\u6708\u3002<br>\u4f46\u4e5f\u6709\u53ef\u80fd\u66f4\u957f\uff0c\u7279\u522b\u662f\u5982\u679c\u4f60\u6240\u5904\u7684\u884c\u4e1a\u4ea4\u8d27\u671f\u8f83\u957f\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u73b0\u91d1\u8f6c\u6362\u5468\u671f = \u672a\u6e05\u9500\u552e\u5929\u6570 + \u672a\u6e05\u5e93\u5b58\u5929\u6570 - \u672a\u6e05\u5e94\u4ed8\u6b3e\u5929\u6570<\/pre><\/div>\n\n\n\n<p><strong>4.\u5b58\u8d27\u5468\u8f6c\u7387\uff08Inventory Turnover Ratio\uff09<\/strong><br>\u5b58\u8d27\u5468\u8f6c\u7387\u662f\u6307\u516c\u53f8\u5728\u4e00\u5b9a\u65f6\u95f4\u5185\uff08\u901a\u5e38\u662f\u4e00\u5e74\uff09\u51fa\u552e\u548c\u66f4\u6362\u5b58\u8d27\u7684\u6b21\u6570\u3002\u5b83\u8861\u91cf\u516c\u53f8\u5c06\u5e93\u5b58\u8f6c\u5316\u4e3a\u9500\u552e\u989d\u7684\u60c5\u51b5\u3002\u4f01\u4e1a\u53ef\u4ee5\u5229\u7528\u5468\u8f6c\u7387\u6765\u5224\u65ad\uff0c\u4e0e\u9500\u552e\u91cf\u76f8\u6bd4\uff0c\u5e93\u5b58\u91cf\u662f\u5426\u8fc7\u591a\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u5b58\u8d27\u5468\u8f6c\u7387 =  { { COGS \\over\uff08\u671f\u521d\u5b58\u8d27\u4ef7\u503c + \u671f\u672b\u5b58\u8d27\u4ef7\u503c \uff09\u00f7 2 } \u00d7 100 }<\/pre><\/div>\n\n\n\n<p><strong>5.\u9500\u552e\u7387\uff08Sell-Through Rate\uff09<\/strong><br>\u9500\u552e\u901a\u8fc7\u7387\u662f\u5c06\u5df2\u552e\u51fa\u7684\u5b58\u8d27\u91cf\u4e0e\u5df2\u751f\u4ea7\u7684\u5b58\u8d27\u91cf\u6216\u4ece\u4f9b\u5e94\u5546\u5904\u6536\u5230\u7684\u5b58\u8d27\u91cf\u8fdb\u884c\u6bd4\u8f83\u3002\u9500\u552e\u901a\u8fc7\u7387\u5f88\u91cd\u8981\uff0c\u56e0\u4e3a\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f60\u4e86\u89e3\u5e93\u5b58\u9500\u552e\u7684\u6548\u7387\u3002\u9ad8\u9500\u552e\u901a\u8fc7\u7387\u662f\u79ef\u6781\u7684\uff0c\u56e0\u4e3a\u5b83\u610f\u5473\u7740\u4f60\u6b63\u5728\u5feb\u901f\u8f6c\u79fb\u4ea7\u54c1\u3002\u53e6\u4e00\u65b9\u9762\uff0c\u9500\u552e\u901a\u8fc7\u7387\u4f4e\u5219\u8bf4\u660e\u4f60\u5728\u4e3a\u5e93\u5b58\u8fc7\u5269\u4e70\u5355\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u9500\u552e\u7387 = { { \u672c\u671f\u552e\u51fa\u7684\u5355\u4f4d\u6570 \\over \u672c\u671f\u6536\u5230\u7684\u5355\u4f4d\u6570 } \u00d7 100 }<\/pre><\/div>\n\n\n\n<p><strong>6.\u6bdb\u5229\u7387\u6295\u8d44\u56de\u62a5\u7387\uff08Gross Margin Return on Investment &#8211; GMROI\uff09<\/strong><br>\u6bdb\u5229\u7387\u6295\u8d44\u56de\u62a5\u7387\u8861\u91cf\u7684\u662f\u516c\u53f8\u5728\u7279\u5b9a\u5e93\u5b58\u6295\u8d44\u4e0a\u8d5a\u4e86\u591a\u5c11\u94b1\u3002\u8ddf\u8e2a\u8fd9\u4e00\u6307\u6807\u53ef\u4ee5\u8ba9\u8d35\u516c\u53f8\u6df1\u5165\u4e86\u89e3\u54ea\u4e9b\u5e93\u5b58\u9879\u76ee\u8868\u73b0\u5c24\u4e3a\u7a81\u51fa\uff0c\u54ea\u4e9b\u8868\u73b0\u8f83\u5f31\uff0c\u4ece\u800c\u5236\u5b9a\u76f8\u5e94\u7684\u8ba1\u5212\u3002\u4e00\u822c\u6765\u8bf4\uff0c200% \u6216\u66f4\u9ad8\u7684 GMROI \u662f\u4e00\u4e2a\u5f88\u597d\u7684\u76ee\u6807\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u6bdb\u5229\u7387\u6295\u8d44\u56de\u62a5\u7387={ \u6bdb\u5229 \\over \u5e73\u5747\u5e93\u5b58\u6210\u672c}\u00d7100<\/pre><\/div>\n\n\n\n<p><strong>7. \u7f3a\u8d27\u6210\u672c\uff08Cost of Stockouts\uff09<\/strong><br>\u4e0e\u5176\u4ed6\u5546\u54c1\u76f8\u6bd4\uff0c\u67d0\u4e9b\u5546\u54c1\u7f3a\u8d27\u5bf9\u4f01\u4e1a\u9020\u6210\u7684\u635f\u5931\u66f4\u5927\u3002\u8981\u8861\u91cf\u7f3a\u8d27\u7684\u5f71\u54cd\uff0c\u53ef\u4ee5\u4f7f\u7528\u7f3a\u8d27\u6210\u672c\u6307\u6807\u3002<br>\u4f01\u4e1a\u53ef\u4ee5\u5229\u7528\u8fd9\u4e00\u6307\u6807\u8ba1\u7b97\u5f53\u5e93\u5b58\u8fc7\u5269\u6216\u9700\u6c42\u610f\u5916\u6fc0\u589e\u5bfc\u81f4\u7f3a\u8d27\u65f6\u635f\u5931\u7684\u8d44\u91d1\u3002\u7f3a\u8d27\u6210\u672c\u8fd8\u53ef\u80fd\u5f71\u54cd\u4f01\u4e1a\u5e93\u5b58\u7269\u54c1\u7684\u6570\u91cf\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u7f3a\u8d27\u6210\u672c = \u7f3a\u8d27\u5929\u6570 \u00d7 \u5e73\u5747\u65e5\u9500\u91cf \u00d7 \u5355\u4ef7<\/pre><\/div>\n\n\n\n<p><strong>8.\u51c6\u65f6\u4ea4\u8d27\u7387\uff08On-Time Delivery Rate\uff09<\/strong><br>\u51c6\u65f6\u4ea4\u8d27\u7387\u8861\u91cf\u7684\u662f\u6309\u65f6\uff08\u5728\u9884\u5b9a\u4ea4\u8d27\u65e5\u671f\u6216\u4e4b\u524d\uff09\u5230\u8fbe\u5ba2\u6237\u624b\u4e2d\u7684\u8ba2\u5355\u767e\u5206\u6bd4\uff0c\u5206\u6790\u7684\u662f\u4f9b\u5e94\u94fe\u6548\u7387\u3002\u51c6\u65f6\u4ea4\u8d27\u7387\u4f4e\u53ef\u80fd\u662f\u4f9b\u5e94\u94fe\u6d41\u7a0b\u7f13\u6162\u3001\u8fd0\u8f93\u74f6\u9888\u6216\u4ea4\u8d27\u65b9\u5f0f\u7f13\u6162\u4e14\u4e0d\u53ef\u9760\u7684\u8868\u73b0\u3002<br>\u65e0\u8bba\u5982\u4f55\uff0c\u8fd9\u90fd\u4f1a\u635f\u5bb3\u5ba2\u6237\u6ee1\u610f\u5ea6\uff0c\u5e76\u53ef\u80fd\u4f7f\u5ba2\u6237\u4e0d\u518d\u5411\u60a8\u8d2d\u4e70\u4ea7\u54c1\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u51c6\u65f6\u4ea4\u8d27\u7387 = {{\uff08\u8ba2\u5355\u603b\u6570 - \u5ef6\u671f\u8ba2\u5355\uff09\\over \u8ba2\u5355\u603b\u6570 }} \u00d7 100<\/pre><\/div>\n\n\n\n<p><strong>9. \u51c6\u65f6\u53d1\u8d27\u7387\uff08On-Time Shipping Rate\uff09<\/strong><br>\u51c6\u65f6\u53d1\u8d27\u7387\u663e\u793a\u8ba2\u5355\u5728\u627f\u8bfa\u7684\u53d1\u8d27\u7a97\u53e3\u5185\u53d1\u9001\u7ed9\u5ba2\u6237\u7684\u9891\u7387\u3002\u8ddf\u8e2a\u8fd9\u4e00\u6307\u6807\u5bf9\u4e8e\u8bc4\u4f30\u8ba2\u5355\u5c65\u884c\u548c\u53d1\u8d27\u6d41\u7a0b\u7684\u6548\u7387\u975e\u5e38\u91cd\u8981\u3002\u5b83\u8fd8\u53ef\u4ee5\u5e2e\u52a9\u60a8\u786e\u5b9a\u5404\u79cd\u4ea7\u54c1\u7684\u6b63\u786e\u51c6\u65f6\u4ea4\u4ed8\u57fa\u51c6\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u51c6\u65f6\u53d1\u8fd0\u7387 =  { { \u51c6\u65f6\u53d1\u8fd0\u7269\u54c1\u6570\u91cf \\over \u53d1\u8fd0\u7269\u54c1\u603b\u6570 } \u00d7 100 }<\/pre><\/div>\n\n\n\n<p><strong>10. \u5b8c\u7f8e\u8ba2\u5355\u7387\uff08Perfect Order Rate\uff09<\/strong><br>\u5b8c\u7f8e\u8ba2\u5355\u7387\u662f\u8861\u91cf\u4e00\u5bb6\u516c\u53f8\u6709\u591a\u5c11\u8ba2\u5355\u5728\u53d1\u8d27\u65f6\u6ca1\u6709\u51fa\u73b0\u4efb\u4f55\u95ee\u9898\uff0c\u5982\u635f\u574f\u3001\u4e0d\u51c6\u786e\u6216\u5ef6\u8bef\u3002\u867d\u7136\u6bcf\u5bb6\u516c\u53f8\u90fd\u5e0c\u671b\u5b8c\u7f8e\u8ba2\u5355\u7387\u63a5\u8fd1 100%\uff0c\u4f46\u5bf9\u4e8e\u8d35\u516c\u53f8\u800c\u8a00\uff0c\u5b9e\u9645\u60c5\u51b5\u4f1a\u6709\u6240\u4e0d\u540c\u3002\u8fd9\u4e00\u6307\u6807\u4e0e\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u8fd0\u8425\u6548\u7387\u5bc6\u5207\u76f8\u5173\u3002<\/p>\n\n\n\n<div class=\"wp-block-katex-display-block katex-eq\" data-katex-display=\"true\"><pre>\u5b8c\u7f8e\u8ba2\u5355\u7387 = {{ \u6309\u65f6\u4ea4\u4ed8\u7684\u8ba2\u5355\u6570 \\over \u8ba2\u5355\u603b\u6570 } \u00d7{ \u5b8c\u6574\u8ba2\u5355\u6570 \\over \u8ba2\u5355\u603b\u6570 } \u00d7 { \u65e0\u635f\u574f\u8ba2\u5355\u6570 \\over \u8ba2\u5355\u603b\u6570 } \u00d7 {\u6709\u51c6\u786e\u6587\u4ef6\u7684\u8ba2\u5355\u6570 \\over \u8ba2\u5355\u603b\u6570} \u00d7 100 }<\/pre><\/div>\n\n\n\n<p><strong>\u9605\u8bfb\u66f4\u591a\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.xiazhi.co\/en\/archives\/23507\/\">10 \u4e2a\u5e38\u7528\u7684\u8d22\u52a1\u5173\u952e\u7ee9\u6548\u6307\u6807<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.xiazhi.co\/en\/archives\/23534\/\">\u5982\u4f55\u4e3a\u4f01\u4e1a\u9009\u62e9\u6b63\u786e\u7684KPI<\/a><\/li>\n<\/ul>\n<div class=\"pld-like-dislike-wrap pld-template-1\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"23523\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-up\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><div class=\"pld-dislike-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-dislike-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"23523\" data-trigger-type=\"dislike\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-down\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-dislike-count-wrap pld-count-wrap\">0<\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\u662f\u53ef\u91cf\u5316\u7684\u4e1a\u52a1\u6307\u6807\uff0c\u7528\u4e8e\u8ddf\u8e2a\u548c\u8861\u91cf\u4f01\u4e1a\u5728\u5b9e\u73b0\u6218\u7565\u76ee\u6807\u65b9\u9762\u7684\u8fdb\u5c55\u3002\u5173\u952e\u7ee9\u6548\u6307\u6807\u4e0d\u4ec5\u4ec5\u662f\u6570\u5b57 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":23519,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[239],"tags":[335,338,339],"class_list":["post-23523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-epm","tag-cfo","tag-cmo","tag-coo"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/23523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/comments?post=23523"}],"version-history":[{"count":1,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/23523\/revisions"}],"predecessor-version":[{"id":28734,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/23523\/revisions\/28734"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media\/23519"}],"wp:attachment":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media?parent=23523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/categories?post=23523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/tags?post=23523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}