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href=\"https:\/\/www.salesforce.com\/resources\/articles\/building-customer-focused-value-propositions\/\">\u4ef7\u503c\u4e3b\u5f20\u76f8<\/a>\u5339\u914d\u3002<\/p>\n\n\n\n<p>\u7b2c\u4e09\u662f\u4ee5\u9884\u6d4b\u5206\u6790\u3001\u4e0b\u4e00\u4e2a\u8981\u8d2d\u4e70\u7684\u4ea7\u54c1\u6216\u7ec6\u5206\u6253\u5b57\u5de5\u5177\u7684\u5f62\u5f0f\u4e3a\u9500\u552e\u4eba\u5458\u63d0\u4f9b\u652f\u6301\uff0c\u4ee5\u5e2e\u52a9\u9500\u552e\u4eba\u5458\u4e86\u89e3\u63a8\u9500\u7684\u5185\u5bb9\uff0c\u5c24\u5176\u662f\u5728\u62e5\u6709\u590d\u6742\u6295\u8d44\u7ec4\u5408\u7684\u516c\u53f8\u4e2d\u3002<\/p>\n\n\n\n<p>\u7136\u540e\u4f60\u9700\u8981\u8ba9\u8425\u9500\u548c\u9500\u552e\u6210\u4e3a\u6700\u597d\u7684\u670b\u53cb\u3002\u8425\u9500\u9700\u8981\u80fd\u591f\u5728\u63d0\u6848\u9636\u6bb5\u4ee5\u6b63\u786e\u7684\u62b5\u62bc\u54c1\u6216\u6f5c\u5728\u5ba2\u6237\u751f\u6210\u548c\u9700\u6c42\u751f\u6210\u7684\u5f62\u5f0f\u5e2e\u52a9\u9500\u552e\u3002\u4f46\u662f\uff0c\u5c06\u8425\u9500\u6295\u8d44\u4e0e\u9500\u552e\u6e20\u9053\u4e2d\u7684\u6b63\u786e\u4f4d\u7f6e\u76f8\u5339\u914d\u662f\u81f3\u5173\u91cd\u8981\u7684\u3002<\/p>\n\n\n\n<p>\u6700\u540e\uff0c\u4e25\u683c\u7684\u5ba2\u6237\u89c4\u5212\u3002\u56e0\u6b64\uff0c\u5f52\u6839\u7ed3\u5e95\uff0c\u6ca1\u6709\u4ec0\u4e48\u6bd4\u5728\u7ec4\u7ec7\u5185\u5bf9\u6211\u4eec\u8981\u5356\u7ed9\u8c01\u7684\u4ea7\u54c1\u6709\u4e00\u4e2a\u975e\u5e38\u6df1\u601d\u719f\u8651\u7684\u8ba1\u5212\uff0c\u5e76\u8fdb\u884c\u9884\u5148\u8ba1\u5212\u4ee5\u51c6\u5907\u5728\u8be5\u9886\u57df\u91c7\u53d6\u884c\u52a8\u66f4\u597d\u7684\u4e86\u3002<\/p>\n\n\n\n<p>\u5f53\u4f60\u601d\u8003\u5982\u4f55\u521b\u5efa\u6b63\u786e\u7684\u5ba3\u4f20\u65f6\uff0c\u6709\u4e00\u4e2a\u5f88\u597d\u7684\u4f8b\u5b50\u6765\u81ea\u6211\u7684\u4e00\u4e2a\u9ad8\u79d1\u6280\u5ba2\u6237\uff0c\u4ed6\u662f\u4e00\u540d\u4ea7\u54c1\u7279\u6027\/\u529f\u80fd\u9500\u552e\u4eba\u5458\u3002\u4ece\u90a3\u4ee5\u540e\uff0c\u8be5\u516c\u53f8\u5df2\u53d1\u5c55\u6210\u4e3a\u66f4\u591a\u4ee5\u4e1a\u52a1\u6210\u679c\/\u89e3\u51b3\u65b9\u6848\u4e3a\u5bfc\u5411\u7684\u9500\u552e\u56e2\u961f\u3002<\/p>\n\n\n\n<p>\u5b83\u6839\u636e\u516c\u53f8\u5c06\u5f15\u9886\u7684\u4ef7\u503c\u4e3b\u5f20\u5bf9\u5176\u8425\u9500\u4f1e\u8fdb\u884c\u4e86\u5168\u9762\u6539\u9020\u3002\u8be5\u516c\u53f8\u968f\u540e\u57f9\u8bad\u5176\u9500\u552e\u4eba\u5458\u5177\u5907\u67e5\u8be2\u6280\u80fd\uff0c\u4ee5\u4fbf\u80fd\u591f\u53d1\u73b0\u5ba2\u6237\u9700\u6c42\uff0c\u5e76\u4f7f\u7528\u591a\u79cd\u5de5\u5177\u652f\u6301\u9500\u552e\u4eba\u5458\u8fdb\u884c\u5339\u914d\uff0c\u4f8b\u5982\u5927\u578b\u89c6\u9891\u5e93\u3002<\/p>\n\n\n\n<p>\u7136\u540e\u516c\u53f8\u6709\u975e\u5e38\u4e25\u683c\u7684\u5ba2\u6237\u89c4\u5212\u3002\u6240\u6709\u8fd9\u4e00\u5207\u90fd\u5bfc\u81f4\u516c\u53f8\u5728\u5ba2\u6237\u4e43\u81f3\u6295\u8d44\u8005\u7fa4\u4f53\u7684\u773c\u4e2d\u88ab\u91cd\u65b0\u5b9a\u4f4d\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-do-all-of-the-above-consistently\">4. \u59cb\u7ec8\u5982\u4e00\u5730\u6267\u884c\u4ee5\u4e0a\u6240\u6709\u64cd\u4f5c\u3002<\/h3>\n\n\n\n<p>\u5982\u679c\u60a8\u8003\u8651\u9500\u552e\u4eba\u5458\uff0c\u6839\u636e\u5b9a\u4e49\uff0c\u4ed6\u4eec\u5206\u6563\u5728\u4e0d\u540c\u7684\u5730\u533a\u3001\u4ea7\u54c1\u7ebf\u548c\u5e02\u573a\u8def\u7ebf\u4e2d\u3002\u540c\u65f6\uff0c\u5982\u679c\u60a8\u8981\u63a8\u52a8\u5353\u8d8a\u9500\u552e\uff0c\u5c24\u5176\u662f\u5728\u590d\u6742\u7684\u5927\u578b\u516c\u53f8\u4e2d\uff0c\u60a8\u5fc5\u987b\u6709\u4e00\u5b9a\u7a0b\u5ea6\u7684\u96c6\u4e2d\u9a71\u52a8\u8ba1\u5212\u548c\u53d8\u9769\u3002<\/p>\n\n\n\n<p>\u64c5\u957f\u8fd9\u65b9\u9762\u7684\u516c\u53f8\u7684\u505a\u6cd5\u662f\u6295\u8d44\u4e8e\u9500\u552e\u4e1a\u52a1\uff0c\u4ee5\u5efa\u7acb\u4e00\u5957\u80fd\u529b\uff0c\u4f7f\u4ed6\u4eec\u80fd\u591f\u5728\u5206\u6563\u7684\u5730\u533a\u6301\u7eed\u63a8\u52a8\u5353\u8d8a\u9500\u552e\u7684\u4e0d\u540c\u8981\u7d20\u3002<\/p>\n\n\n\n<p>\u6211\u4eec\u7ecf\u5e38\u53d1\u73b0\uff0c\u516c\u53f8\u5b9e\u9645\u4e0a\u4f1a\u5728\u8be5\u57fa\u7840\u8bbe\u65bd\u4e0a\u6295\u8d44\u4e0d\u8db3\uff0c\u56e0\u4e3a\u5b83\u88ab\u89c6\u4e3a\u4e0d\u53d7\u914d\u989d\u9650\u5236\uff0c\u56e0\u6b64\u6bcf\u6b21\u7ecf\u6d4e\u4f4e\u8ff7\u65f6\uff0c\u8fd9\u4e9b\u4eba\u90fd\u4f1a\u88ab\u524a\u51cf\u3002<\/p>\n\n\n\n<p>\u7136\u800c\uff0c\u6211\u4eec\u7684\u7814\u7a76\u5b9e\u9645\u4e0a\u8868\u660e\uff0c\u8868\u73b0\u6700\u597d\u7684\u516c\u53f8\u5728\u9500\u552e\u4e1a\u52a1\u4e0a\u6295\u5165\u4e86\u5927\u91cf\u8d44\u91d1\u3002\u6211\u4eec\u8fd8\u53d1\u73b0\uff0c\u8868\u73b0\u6700\u597d\u7684\u4eba\u901a\u5e38\u4e3a\u8be5\u9886\u57df\u7684\u6bcf\u4e2a\u4eba\u914d\u5907\u5927\u7ea6\u4e00\u540d\u9500\u552e\u8fd0\u8425\u4eba\u5458\u3002\u56e0\u6b64\uff0c\u8fd9\u662f\u5bf9\u8be5\u540e\u7aef\u57fa\u7840\u8bbe\u65bd\u7684\u91cd\u5927\u6295\u8d44\u3002<\/p>\n\n\n\n<p>\u9500\u552e\u4e1a\u52a1\u90fd\u5305\u62ec\u4ec0\u4e48\uff1f\u5176\u4e2d\u5305\u542b\u6240\u6709\u5ba2\u6237\u6d1e\u5bdf\u529b\u548c\u673a\u4f1a\u6620\u5c04\u3002\u6709\u9500\u552e\u7b56\u7565\u548c\u89c4\u5212\u90e8\u5206\u3002\u6709\u9500\u552e\u80fd\u529b\u5efa\u8bbe\u3001\u85aa\u916c\u8bbe\u8ba1\u548c\u4ea4\u4ed8\uff0c\u7136\u540e\u662f\u9500\u552e\u6280\u672f\u3002\u8fd9\u4e9b\u90fd\u662f\u5173\u952e\u7ec4\u6210\u90e8\u5206\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-build-the-right-operating-model\">5. \u5efa\u7acb\u6b63\u786e\u7684\u8fd0\u8425\u6a21\u5f0f\u3002<\/h3>\n\n\n\n<p>\u4e3a\u4e86\u63a8\u52a8\u4e00\u5bb6\u516c\u53f8\uff08\u5c24\u5176\u662f\u5728\u5168\u7403\u8fd0\u8425\u7684\u5927\u578b\u3001\u590d\u6742\u7684\u516c\u53f8\uff09\u5b9e\u73b0\u5353\u8d8a\u9500\u552e\uff0c\u60a8\u9700\u8981\u80fd\u591f\u5728\u6b63\u786e\u7684\u65f6\u95f4\u6293\u4f4f\u6b63\u786e\u7684\u673a\u4f1a\uff0c\u4e0e\u6b63\u786e\u7684\u4eba\u4e00\u8d77\uff0c\u8fdb\u884c\u6b63\u786e\u7684\u5ba3\u4f20\uff0c\u5e76\u6210\u4e3a\u80fd\u591f\u6267\u884c\u9500\u552e\u64cd\u4f5c\uff0c\u4ee5\u4fbf\u60a8\u59cb\u7ec8\u5982\u4e00\u4e14\u6709\u6548\u3002<\/p>\n\n\n\n<p>\u4f46\u56f4\u7ed5\u4e0a\u8ff0\u6240\u6709\u5185\u5bb9\u7684\u662f\u4e00\u79cd\u8fd0\u8425\u6a21\u5f0f\uff0c\u4f7f\u60a8\u80fd\u591f\u6301\u7eed\u6267\u884c\u548c\u505a\u51fa\u60a8\u9700\u8981\u505a\u51fa\u7684\u51b3\u7b56\u3002\u5728\u5546\u4e1a\u8fd0\u8425\u6a21\u5f0f\u4e0b\uff0c\u4f60\u9700\u8981\u505a\u51fa\u7684\u4e00\u4e9b\u51b3\u5b9a\u662f\u96c6\u4e2d\u5316\u4e0e\u5206\u6563\u5316\u7684\u7a0b\u5ea6\u3002<\/p>\n\n\n\n<p>\u6211\u4eec\u8ba4\u4e3a\u6700\u597d\u7684\u6a21\u5f0f\u662f\u60a8\u6709\u4e00\u4e2a\u4e2d\u592e\u7ec4\u7ec7\u6765\u5236\u5b9a\u6218\u7565\u548c\u6307\u5bfc\u65b9\u9488\uff0c\u534f\u8c03\u89c4\u5212\u8fc7\u7a0b\uff0c\u7136\u540e\u9886\u5bfc\u7ee9\u6548\u7ba1\u7406\uff1b\u7136\u540e\u7531\u5730\u533a\u8fdb\u884c\u6df1\u5165\u7684\u8fd0\u8425\u89c4\u5212\uff0c\u7531\u56fd\u5bb6\u6267\u884c\u3002<\/p>\n\n\n\n<p>\u7b2c\u4e8c\u4e2a\u91cd\u5927\u51b3\u7b56\u9886\u57df\u662f\u56f4\u7ed5\u8de8\u5730\u57df\u3001\u4ea7\u54c1\u548c\u7ec6\u5206\u5e02\u573a\u7684\u89d2\u8272\u548c\u804c\u8d23\u3002\u8fd9\u662f\u4e3a\u4e86\u786e\u4fdd\u4e00\u65e6\u4f60\u771f\u6b63\u8ba1\u5212\u597d\u4e86\uff0c\u4f60\u5c31\u53ef\u4ee5\u5728\u5b63\u5ea6\u5185\u505a\u51fa\u51b3\u5b9a\u3002<\/p>\n\n\n\n<p>\u6700\u540e\u4e00\u4e2a\u91cd\u5927\u51b3\u5b9a\u662f\u5173\u4e8e\u9500\u552e\u9884\u6d4b\u7684\u3002\u6709\u5f88\u591a\u516c\u53f8\u90fd\u9677\u5165\u4e86\u4ed6\u4eec\u6709\u591a\u4e2a\u56e2\u4f53\u9884\u6d4b\u7684\u60c5\u51b5\uff0c\u8fd9\u53ef\u80fd\u4f1a\u53d8\u5f97\u975e\u5e38\u7e41\u7410\u548c\u6df7\u4e71\u3002\u5c31\u8fd0\u8425\u6a21\u5f0f\u800c\u8a00\uff0c\u660e\u786e\u8c01\u5c06\u8fdb\u884c\u9884\u6d4b\u662f\u53e6\u4e00\u4e2a\u770b\u4f3c\u7b80\u5355\u4f46\u5b9e\u9645\u4e0a\u975e\u5e38\u91cd\u8981\u7684\u95ee\u9898\u3002<\/p>\n\n\n\n<p>\u4e86\u89e3\u51c6\u786e\u7684\u9884\u6d4b\u5982\u4f55\u5e26\u6765\u66f4\u667a\u80fd\u7684\u9500\u552e\u6307\u6807\u548c\u4e1a\u52a1\u589e\u957f\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201c\u80fd\u591f\u8bc6\u522b\u548c\u89c4\u5212\u673a\u4f1a\u2014\u2014\u7136\u540e\u76f8\u5e94\u5730\u8c03\u6574\u5176\u8fdb\u5165\u5e02\u573a\u7684\u516c\u53f8\u2014\u2014\u4f1a\u66f4\u52a0\u6210\u529f\u3002\u201d\u4f2f\u8482\u5c14\u67e5\u666e\u4f0a\u65af&nbsp;|&nbsp;\u9ea6\u80af\u9521\u516c\u53f8\u9ad8\u7ea7\u5408\u4f19\u4eba<\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<p id=\"video\"><\/p>\n\n\n\n<p id=\"about-the-author\">\u5173\u4e8e\u4f5c\u8005\uff1a<\/p>\n\n\n\n<p><strong>Bertil Chappuis<\/strong><br>\u9ea6\u80af\u9521\u516c\u53f8\u9ad8\u7ea7\u5408\u4f19\u4ebaBertil Chappuis \u662f\u9ea6\u80af\u9521\u7845\u8c37\u529e\u4e8b\u5904\u7684\u9ad8\u7ea7\u5408\u4f19\u4eba\uff0c\u9886\u5bfc\u5168\u7403\u9500\u552e\u548c\u6e20\u9053\u7ba1\u7406\u5b9e\u8df5\u3002\u4ed6\u8fd8\u662f\u9ad8\u79d1\u6280\u3001\u7535\u4fe1\u3001\u5a92\u4f53\u548c\u5a31\u4e50\u5b9e\u8df5\u9886\u57df\u7684\u957f\u671f\u9886\u5bfc\u8005\uff0c\u66fe\u4e3a\u4f01\u4e1a IT \u9886\u57df\u7684\u8bb8\u591a\u9886\u5148\u516c\u53f8\u63d0\u4f9b\u670d\u52a1\uff0c\u5305\u62ec\u8f6f\u4ef6\u3001\u786c\u4ef6\u548c\u670d\u52a1\u63d0\u4f9b\u5546\u3002\u4ed6\u9886\u5bfc\u4e86\u591a\u9879\u91cd\u5927\u7684\u3001\u591a\u5e74\u7684\u4f01\u4e1a\u8f6c\u578b\uff0c\u5305\u62ec\u9ad8\u79d1\u6280\u884c\u4e1a\u4e2d\u4e00\u4e9b\u6700\u5927\u7684\u9500\u552e\u8f6c\u578b\u3002\u4ed6\u5728\u4e0a\u5e02\u6218\u7565\u3001\u7ec4\u7ec7\u548c\u8fd0\u8425\u7684\u5404\u4e2a\u65b9\u9762\u90fd\u62e5\u6709\u6df1\u539a\u7684\u4e13\u4e1a\u77e5\u8bc6\u548c\u7ecf\u9a8c\u3002Chappuis \u662f\u4e00\u4f4d\u601d\u60f3\u9886\u8896\u548c\u7ecf\u5e38\u5728\u884c\u4e1a\u8bba\u575b\u4e0a\u53d1\u8868\u6f14\u8bb2\u7684\u4f5c\u5bb6\u3002<\/p>\n<div class=\"pld-like-dislike-wrap pld-template-1\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"20697\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-up\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><div class=\"pld-dislike-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-dislike-trigger pld-like-dislike-trigger\" title=\"\" data-post-id=\"20697\" data-trigger-type=\"dislike\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-down\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-dislike-count-wrap pld-count-wrap\">0<\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u53d1\u73b0\u6210\u529f\u63a8\u52a8\u9876\u7ebf\u589e\u957f\u548c\u5e95\u7ebf\u7ee9\u6548\u7684\u5173\u952e\u3002<\/p>","protected":false},"author":3,"featured_media":20677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-20697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/20697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/comments?post=20697"}],"version-history":[{"count":0,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/posts\/20697\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media\/20677"}],"wp:attachment":[{"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/media?parent=20697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/categories?post=20697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xiazhi.co\/en\/wp-json\/wp\/v2\/tags?post=20697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}